Feb
7
2014

Thank You for Great Feedback and Reviews for Jerry's Artarama Online Superstore

 

An Open Letter from Michael Marchetta, Director of Marketing for Jerry's Artarama Online Superstore

As a business we have come a long way over the 45 plus years, and to serve you better, we are always re-inventing ourselves with new offers, services, low prices and access to great quality supplies designed with the artist in mind. Our commitment to you goes far beyond what you see on our website and in programs because we appreciate all that you do. Our passion is your passion!

In today's digital world we are growing more and more interconnected in many ways and we love that! We get to see all the great pieces of artwork you create, answer the many questions you have, and help you share with other aspiring artists, and of course.. share with us all of your comments (good or badSmile). We know we're not perfect but each and every day we strive  to provide the best service and experience.

I thought it would be a great idea to point out that we read and respond to almost every comment we receive. The purpose of this letter today is to let you know we are listening, we care, and to thank you for taking the time out of your busy schedules to write us or tell other customers how you feel. Your comments and support help us better serve you and provide us with invaluable information to make adjustments and changes when needed. I can say this with confidence, we have gotten where we are today by doing that and will continue to do so everyday.

Often in our shopping experiences, when something goes wrong or there is an issue we call and or write right away to voice our concerns, and you should so we can help you. But, what we love about our customers is that they will let us know when we've also met or exceeded expectations. That is awesome and encouraging, and for that, we can't thank you enough. Jerry's Customers are truly special and loyal. Your voice is heard and your opinion truly means something to us. 

Here are a few great emails I received direct to my email address:

"You folks are the best! You transformed a non-believer into a believer in a single transaction. I have never quite trusted online shopping...until now. Thank you for your amazing website, quality products and wonderful service, right down to including a pre-authorized return form...which I wont need, by the way, Yours Truly, Janet Manuel"

"As a first time customer, I was very satisfied with the quick response and follow up which I received. Since there are several art suppliers on-line selling the same or similar products, exceeding customer satisfaction is the best thing going for Jerry's Artarama"-Robert Boynton

"There are few stores that sell oil primed linen canvas and if available, prices are high. I found Jerry's pricing very competitive and most materials that I need were available. I love their free shipping promos. In one of my purchases, I made a mistake writing the code, I had to request cancellation and replacement. Staff are efficient. Overall, my shopping experience was awesome!"-Carmen Chu

"I find art items at Jerry's that I cannot find anywhere else. The prices are equal or better and I seem to be able to find a larger variety in each item. I also enjoy seeing all the different materials that there is in the art world that I am not familiar with. Thank You Jerry's!"-Ada Sue Calhoun

Some of the many ways looks to enhance your experience:

  • 9.3/10 Reseller Rating
  • Online customer product reviews and ratings ->
  • Enhanced Customer Service and online Live Chat for instant help
  • A Customer Service Call Center open Mon-Sat
  • Email Confirmation of all deliveries and notices
  • Personal Jerry's Online Accounts with enhanced communication features, tools and organization
  • Shout Outs - NEW helpful quick video tool tips on product features (see it in action click here) Look for the megaphone icon
  • You Jerry’s Online Ordering Account: enhanced communication features, tools and organization
  • Wishing you Happy Birthday via email on your birthday
  • Quicker call center response times

 Plus much more to come!

 

We are always listening, we care and we are ready to serve your needs the best possible way we can. 

From all our families to yours, thank you and have a wonderful weekend!

 

Thank You,

Michael Marchetta

Director of Marketing Operations

 

Feb
6
2014

Jerry's Artarama Supports Cre8time Movement at 2014 CHA Foundation Gala

Jerry's Artarama generously donated to the Cre8time Movement and the 2014 Craft and Hobby Association Gala

Earlier this year, Jerry's Artarama took part in donating to the CHA's (Craft and Hobby Association) 2014 Foundation Gala benefiting the Cre8time movement. The Gala, which attracted almost 300 attendees, was a huge success for the movement, which assists people in reclaiming the time to express their creativity. 

The Foundation Gala took place January 12th, 2014 in Anaheim, California as part of CHA's 2014 Megashow. The Gala consisted of cocktails, dinner, dancing, a silent auction and an inspirational keynote speech from Jeffry Sparr, co-founder of Peacelove Studios. 

 


Jerry's Ultra Mini Stretched Canvas and Easels

Jerry's donated 300 Ultra Mini Artist Stretched Canvas and Easels, which were used as special table decorations and party favors. Each mini canvas was hand-painted by Sparr as part of an intertwined theme, along with a larger canvas that Sparr painted during his speech to match the mini canvases. The guests were allowed to take the mini canvases when the night was over to act as reminders of the inspiration provided by the Gala.

The mini easels and mini canvases are perfect for giving as a gift, decorations, or as a piece to a large mosaic multi-media collage. The edges of the canvases are stretched perfectly, so that you can even paint the edges for a frameless presentation on a wall display or as a display on the mini easel. These sets have been a huge success with professional artists and organizations.

 

Judith from Waldoboro Maine said "I gave donations to environmental organizations as presents this year, and I painted a small image of each animal (or trees) I helped by donating, in the recipient's names. Thus my paintings were part of the gift. Everyone loved this and it made the donation more personal. Your little canvasses and easels were perfect, and I plan to do this again. Thank you!"

 


Success of the Gala

"Sparr's message was important for all of us to hear and Jerry's Artarama is proud to be a sponsor of the Cre8time movement.  Creativity is something that we all need more of," Said Michael Marchetta, Director of Marketing for Jerry's Artarama. 

"The CHA Foundation Gala was a huge success, nearly 300 attendees celebrated a night of fun and inspiration that was encompassed by an awe inspiring speaker, awards presented for lifetime achievement contributions to the industry and a wonderful dinner ending the night with a fabulous band, singers and dancing! In addition, there was a very successful silent auction." Said Gail Czech, CHA Foundation Development Committee Chair, "Thank you to all attendees, it was a very exciting evening."

To see more of Jerry's work with the Cre8time movement, see our previous article "Jerry's Supports Caribbean Lifetime Missions".

 

 

Feb
4
2014

Give Art This Valentines Day and Win

Chocolate and roses are great but your art lasts forever!

With Valentines Day right around the corner, you may be looking for a gift for that special man or woman in your life. Chocolate, cards and flowers are nice, but a bit cliche. Why not try for something that's a little more special, something a bit out of the box and a little more creative to show her or him how special they truly are to you. Why not give them something that sincerely represents your love  and compassion for them-something like art!

This year, give them a gift from the heart, a piece of homemade art that symbolizes your affection. It's a sentimental gift that lasts forever.  Last year, we were inspired as one of our own coworkers received a lovely painting as a Valentines Day Present. Here is her story:

"He completely surprised me with the piece. It was of him and i holding hands, a photo a friend had actually taken of us on one of our first dates (it was a double date). I've always liked the picture, but I never thought that he would immortalize that moment so specially as he did. It makes me feel so warm and loved inside because of the time I knew it had to take to create such a piece. He even took the time and picked out a lovely frame. Every detail of it is so special and meaningful to us. I love him so much and its a painting that will I will always make me smile when I look at it.

There is nothing like art to show the way you feel about someone. This year, grab some paints such as our LUKAS 1862 Oil Paint or Matisse Structure Acrylics, and paint your loved one something beautiful that represents them. Portraits are always nice, but sometimes, scenes from particular memories or moments that represent your relationship are a nice touch. Then, go the extra mile and frame your piece with a beautiful Baldwin Wood Frame, Plein Aire Frame or Illusions Floater Frame to add a personal touch at a low cost. See All Picture Frames

 

 

Give them an art piece you made, frame it, and then share your love for them with everyone.

You can show us your art, tell us your love story and inspire others to give the gift of art this Valentines Day as well. Enter our Valentines Day Art Contest and you can even win up to $150 in Jerry's Artarama eGift cards. We also have a $75 eGift card for second place and a $25 eGift Card for third place. For inspiration, here are some of our current entries and their stories:


Exploring Consciousness by Angela Schwengler 

"My biggest inspiration is my boyfriend. He came into this world with childhood cancer and relapsed when he was a child as well. He has taught himself so much about becoming a healthy person and living the best life that he can. He does whatever he can to help people in need-because he was once in need- and he doesn't care about getting money in return. I love him so much because of his selflessness and his willingness to be adventurous. He challenges himself in so many ways and hit makes me want to aspire to be like him.

I used a lot of love to paint this, but I also used acrylic paint, hands and paintbrushes. I worked on it for several days, and I finished it with one long all-day marathon at the end in the heat outside (where the best lighting is)."


 

Love Story Lily IV by Sheila Heinen

"Last year for Valentines Day, my husband of 25+ years brought me gorgeous Love Story Lilies. I was so impressed by their beauty that I painted a series of 4 mixed media acrylics. This is the last one in the series, executed by multiples pours over gold leaf."


We will accept entries from February 3rd-February 23rd. For a full list of official contest rules, information and other entries, check out our Valentines Day Contest Page and share your Valentines Day art as well for a chance to win. 

 

 

Great Deals

Spring Sale at Jerry's Artarama online: up to 85% off with online exclusive sales

Products To Consider

FREE Video Art Lessons

Learning Art The Easy and Simple Way with Jerry's Artarama FREE Video Art Lessons

 

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