Customer service expands with a new online live chat module!
At JerrysArtarama.com, our customers' satisfaction is our ultimate goal! We work hard to ensure that you can find all your favorite art supplies quickly and easily, knowing that you're getting the best everyday low prices on oil colors, canvas, paintbrushes, acrylics, watercolors, easels, studio furniture, DVDs, drawing materials, pastels, kids' art supplies and more. We also strive to be your #1 artists' resource, offering hundreds of free video art lessons, art tips and techniques, product reviews, blog, Twitter and Facebook pages, multiple art contests and more, all designed to foster and enhance the art community.
With all this in mind, it's a pretty big site to navigate! There's so much for visitors to see and do and read and learn about, it's natural for folks to have questions. We've always been available by phone and via email to answer any questions, but now we're happy to expand our customer service offerings with the addition of a live online chat module!
We at Jerry's Artarama recognize today's need for quick and easy access to necessary information: customers who have their questions answered quickly and efficiently are more likely to be pleased with their experience and to remain loyal. In the search for how best to provide this access, we discovered LiveChat Inc. , one of the foremost live chat software developers dedicated to providing fast and simple communication between e-commerce websites and their customer base. LiveChat Inc. specializes in state-of-the-art online sales tools designed to enhance and improve the connection between businesses and their customers, through innovative developments utilizing chat platforms on websites, mobile devices, social media networks and more. Plus, it's fast and easy to use!
How it Works
- Click on "LIVE CHAT" at the top right corner of the JerrysArtarama.com website
- Enter your contact information and a brief description of your issue or question
- Chat with one of our trained specialists
- Get your answers quickly and effectively!
As you can see, we're very pleased with our new LiveChat option, and hope you will be too! It's just the latest in our many advances to provide our customers with the best service possible. From the minute you open our catalog or webpage, to the minute you unpack your newly-delivered art supplies, we want you to be happy with every step along the way. Check out all the many ways we at Jerry's Artarama strive to ensure that when you shop with us, you'll get the best customer service available!
- Specialists available via phone, email, and new LiveChat!
- Every order packed carefully and accurately
- Fast and free shipping offers
- Large and custom orders welcome
- Pioneers of everyday low prices!
Order Efficiency and Accuracy
Curious about what happens after you click that "place order" button? Get a peek behind the scenes at our warehouse in this informational video!
So what are your thoughts? Have you had a chance to try our LiveChat option, and if so, how did you like it? Are there any more aspects you'd like to see us add to our customer service process? Visit our newly designed customer service center (click here) and please let us know about it in the comments below!